Terms of Service

1. Acceptance of Terms

By accessing or using Bingo Caller ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.

2. Description of Service

Bingo Caller provides software tools and (when available) a hosted platform for organizing and running bingo events at licensed venues. The Service includes:

• Free on-device tools for planning a night, calling with Georgia K hall voice, printing tickets, closing reports, and rebuilding period totals from a local night archive
• Hosted platform services (when subscriptions launch) including cloud storage, QR verification, and transparency reports

Until the Workers API is connected, free tools run entirely in your browser. Night archives, seeds, and voice caches stay on this device unless you export them.

3. User Responsibilities

You are responsible for:

• Ensuring compliance with all applicable gambling laws and regulations in your jurisdiction (including UK money-play limits for pubs and clubs)
• Obtaining any necessary licences or permits to run bingo events for money
• Verifying the accuracy of all stakes, payouts, and data you enter into the system
• Backing up or exporting your local night archive if you need records beyond this browser
• Maintaining the security of your account credentials when cloud accounts are available
• All activities that occur under your account or on your device when using free tools

4. Legal Compliance

This Service does not constitute legal advice. The rules engine and compliance checks are provided for convenience only and do not guarantee legal compliance. You are solely responsible for ensuring your bingo events comply with all applicable laws, including but not limited to gambling regulations, tax requirements, and licensing obligations.

5. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Attempt to circumvent any security features
• Interfere with the operation of the Service
• Use the Service to defraud players or venues
• Modify, reverse engineer, or create derivative works

6. Data and Records

You retain ownership of your venue data and records. On free tools, closed nights are stored only in this browser’s local night archive until you export, clear, or wipe site data. When the hosted platform launches, we store account data securely and provide tools for export. Hosted records are kept for 6 years from the date of the event, after which they are deleted in accordance with our retention policy.

Use Export all JSON on the period page to back up every closed night on this browser, or download a range CSV / Save PDF / JSON after loading dates. Each closed night report also offers Download CSV and Save PDF. Import JSON archive restores a backup on another phone.

7. Subscriptions and Payment

When subscriptions become available:

• Subscriptions are per venue and billed monthly or annually
• A free trial period is provided for first-time subscribers
• Payments are processed through Stripe
• You may cancel at any time; no refunds for partial periods
• We reserve the right to modify pricing with 30 days notice

8. Service Availability

We strive for high availability but do not guarantee uninterrupted access. We may suspend the Service for maintenance, updates, or to address security issues. We are not liable for any losses resulting from service interruptions.

9. Limitation of Liability

To the maximum extent permitted by law, Bingo Caller and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

10. Termination

We may suspend or terminate your access to the Service at any time for violation of these terms, illegal activity, or at our discretion. Upon termination, you may export your data within 30 days.

11. Changes to Terms

We may update these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.

12. Governing Law

These Terms are governed by the laws of [Jurisdiction to be determined]. Any disputes shall be resolved in the courts of [Jurisdiction].